You are working as a senior technician at certifyme.com. You have asked a trainee
to install more RAM memory into a workstation. Which of the following
precautions should you make sure that the trainee takes in order to not damage the
computer with electrostatic discharge (ESD)? (Select TWO)70-121
A. The trainee should wear an anti-static wrist strap.
B. The trainee should change to shoes with rubber soles.HP0-207
C. Wash the hands with alcoholic soap to dissipate the static electricity.
D. After opening the case the trainee should spray anti-static spray on the internal
components.642-162
E. The trainee should keep the workstation on an anti-static mat the whole duration of the
task.
Answer: A,E
Explanation: ESD damage is caused by different level of static charge in the
computer and in the technician. By grounding both the computer and the technician
you make sure that both have the same level of static charge (close to 0)
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